Internet Service Providers in Helena, MT

9 locations found near Helena
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“Joe was very helpful in getting my problems resolved. He was patient in dealing with the issues I had. He was knowledgeable and helped us get the best possible deal with our new phone plan.”

4.8 Superb80 Reviews

“I have to give a really big thanks and appreciation to your staff member named Logan, he was extremely helpful with the whole process from start to finish. He fulfilled every answer to all of my questions, he has a great understanding of what he’s doing. You can tell he loves what he’s doing, I Hope the the team see’s this and gives him the appreciation he needs. I recommend coming to this Verizon store if you need a new line, are a previous user coming for help, or just anything 10/10”

3.9 Good54 Reviews

“Just had the BEST customer service at this T-Mobile Store. Will D and Gaelan were super helpful, answered my dumb questions and fixed my phone quickly. Wish I could give more.than 5 stars.”

5 Superb10 Reviews

“Jaime and Anthony were great! So much help and patience it really made a merry Christmas for me, my business and family! You guys rock and look forward to seeing you guys again!”

3.6 Good36 Reviews

“I support their case against the city of Helena. The city should be more interested in expanding broadband access and encouraging local businesses than stonewalling technology they are not familiar with. I've been waiting for this locally owned service provider to connect my lines to the street lines for 2 years, all of that is on the City.I worked with this team for months to get non-mega-corpo-conglomerate internet at my home. My initial contact with the team was March 31, and I sent a signed contract on April 3rd, I cancelled my order in early October, 6 months later. I initiated a month's delay mid process, so to be fair the process was really 5 months. I found their team's communication weak, some of their work is low quality, and they over-promise on timelines.update: I sent them a message with my cancellation explaining why and what happened and such. They promised a letter in response within the week. That was a month ago. I still haven't heard anything. I made this a 3 start review initially to be polite, its a small business and just getting started. But they couldn't even meet that deadline, so down to 2 stars I guess. I know there are some businesses that have their service, so once its plugged in the internet is great, but for me, getting it plugged in was a real challenge.Update 2: I just received a hand written letter of apology from Matt (CEO). It is much appreciated, his actions and intent seem genuine. I'm sorry my experience was negative. I hope things go well for this group.”

3.5 Good6 Reviews

“We’ve had Montana Internet for about 4 years now. It only takes one hand to count the amount of times I have needed assistance regarding poor connection or no connection at all. In that handful of times, I’ve always been met with polite and efficient customer service. Most of our issues have occurred on the weekends and even then, the problem is fixed that day. We are very happy customers!”

3.1 Average11 Reviews

“I visited the store for their assistance in activating my new Galaxy phone. I arrived, of course, at the opening hour of the store. Erika was just great in assisting me. She went above and beyond to get the activation completed on my phone while also assisting other customers with their need. Erika was excellent, courteous and well experienced in performing her job. Very happy customer. ? ?”

2 Poor46 Reviews

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