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“I usually don’t leave reviews but I felt compelled to share my experience. The crew at the Helena store were incredibly respectful and they helped me resolve my issue. I also watched as other customers came and gone and I was highly impressed with the level of care that was given for each and every one of them. Thank you Helena crew!”
“Now, I know downloading/uploading files is very basic and shouldn't be an issue. However, I was struggling to get all my documents off a cloud service. This was due to the internet package I have. It was taking days to upload my files. Several of which are large files. I decided the cloud was NOT a good option for me as a result. I contacted Montana Internet (My ISP) thinking they would tell me my only option was to spend more money and upgrade my internet package. Not so! They offered to assist. I took my laptop to them thinking they would simply talk to me to explain what I needed to do to resolve my issue. Again, not so! I worked with Lyndee in their Tech Services Department. With my permission, she kept my laptop and worked on it for 2 days. She was great to work with. Very professional and knowledgeable. She was able to dump all the files from the cloud to my local hard drive AND made a back of all files to my external drive. I know she worked after hours into the evening. There was success in this endeavor. I highly recommend Montana Internet and their staff. They are GREAT!!!!!”
“We were switching from ATT to Verizon. After 5 frustrating hours on the phone between Verizon and ATT, we stopped in the Helena office on Montana where we were greeted by Reese. He encountered problems never experienced before, persevered and got our phones up and running! He was great! Definitely asset to Verizon!”
“Andrew could not have been more helpful at the Helena Spectrum store. TV, Internet and Cell Phones are all totally dialed in and at a great price! Highly recommend.”
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“I entered the store and was greeted by both Vinnie and Jason. They were with other customers but told me they would be right with me. The customer service at this location is top notch. Anita, Jason and Vinnie are examples of exemplary customer service”