Verizon, a leading wireless provider, has been praised for its exceptional customer service and dedicated local experts. Founded in 1998 by Montana entrepreneur Adam Kimmet, the company operates over 60 locations across Montana, Wyoming, Colorado, Washington, and Oregon, offering hands-on support and care for its customers. Reviewers highlight the outstanding service provided by employees like Kayla, Joe, and Anita, who are described as fabulous, patient, and thorough in addressing customer needs. Customers have expressed their satisfaction with the personalized attention and honest recommendations they receive, without feeling pressured to upgrade or make unnecessary purchases. Overall, Verizon's local Cellular Plus stores are highly rated for their commitment to community involvement and their ability to provide tailored solutions to meet the unique requirements of each customer.
I worked with Anita the Manger today! She got me a bew phone and made sure my bill stayed @ what was quoted to me by CX Service! I recommend this store!!!
April 2026
Vinny saved the day. I came in with an outdated phone and he worked hard to get me set up with an iPhone 17, found ways to keep the cost at a minimum and made sure I was well taken care of with case and screen protection. If I ever need anything else phone or internet related I’ll go out of my way to work with him again.
April 2026
Great staff, very helpful. Despite the Verizon systems having several hiccups, Cody was able to assist me and got my issues squared away. Very respectful and professional location!
