U-Haul Moving & Storage of Helena offers a range of services for local and long-distance moves, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage options. Customers appreciate the variety of moving solutions available, such as portable U-Box containers and Moving Help® providers. Many reviews highlight the helpfulness and professionalism of the staff, particularly the assistant manager, Chris, and the manager, Jennifer. They have gone above and beyond to assist customers, especially when reservations did not go as planned. Some customers experienced issues with availability and pricing, but the staff's courteous responses and willingness to help were frequently praised. While there were some frustrations regarding communication and equipment availability, the overall sentiment reflects a strong commitment to customer service. Positive remarks were made about the cleanliness and comfort of the facility, as well as the integrity and kindness of the management team. Customers often expressed gratitude for the assistance they received, which turned challenging situations into positive experiences. U-Haul Moving & Storage of Helena stands out for its dedicated staff, making it a recommended choice for moving needs in the area.
U-haul has ALWAYS made renting a truck and their equipment easy. Our rental of our truck to do a quick move was no exception. They are professional and so easy to work with. This is a great company.
February 2025
Was here on Sunday Feb 2, 2025 and the gentlemen was very polite and friendly!
January 2025
Mark was very thorough, accommodating, and helpful.
