Victra, a Verizon Authorized Retailer in Helena, MT, is known for providing a positive customer experience. Customers appreciate the knowledgeable and friendly staff who handle a wide range of wireless devices, including phones, tablets, and accessories. Despite busy times and staffing challenges, staff like Amber and David deliver excellent service, often juggling multiple customers with professionalism and kindness. Amber is especially praised for her helpfulness, patience, and ability to handle numerous tasks alone, such as replacing phones and helping with device setup. David is recognized for his outstanding customer service, assisting with phone upgrades and providing helpful information. Customers find the staff to be trustworthy, dedicated, and caring, making their visits satisfactory and enjoyable. Overall, Victra's team creates a welcoming environment, offering reliable support and a variety of products to connect technology to life in a fun and profitable way.
Audrey was so helpful, very patient and conversant. Happy to have an upgraded phone!
April 2024
Thank you Amber Miller for another wonderful experience with Verizon. You were empathic, friendly, kind, knowledgeable, helpful, and everything that makes people want to come back to your store. 15 stars ? at least!
April 2024
Amazing , hospitality. They were very professional and I can say that my experience was very satisfactory. I highly recommend this spacific Verizon. Truly amazing people that work there. ?
