Kalispell Ford Service offers a modern and well-equipped facility with 26 bays and 2 quick service bays, designed to get customers in and out quickly. The dealership features a large service reception area, a free shuttle service in the Flathead Valley, and a cozy coffee shop, the Great Escape Coffee Company, inside the dealership. The Quick Lane is available from 7 am to 5 pm for convenient scheduling, whether online or in person. Customers appreciate the friendly staff and efficient service, especially noting the fast oil changes that often take around 40 minutes. The service team, including representatives like Jeremy Collins, is recognized for providing top-notch customer service, with some customers wishing they could work exclusively with certain staff members. While most reviews highlight good service, some mention the need to double-check that all requested work is completed. Vehicle purchasing experiences are highly positive, with staff working hard to help find the right vehicle and add-ons in a no-pressure environment. Customers also value the helpfulness of staff during appointments, such as tire replacements, where they received helpful tips and even discounts through loyalty points. Overall, Kalispell Ford Service is praised for its friendly staff, efficient service, and comfortable amenities, making vehicle maintenance and purchasing a positive experience.
We were disappointed that we were charged $97 for the diagnosis when we were charged nothing when we went to Riley’s in Columbia Falls for the same diagnosis.
October 2026
Great service, very friendly and quick. They asked my approval before doing anything. Made recommendations, rotated my tires for free and gave me a free car wash. Excellent value for the money.
October 2026
I purchased my truck the week before a planned fishing trip and Jordan was able to get me undercoating, spray in bed liner, front end protection, window tint and a tonneau cover installed with little time to spare. Thanks for the great effort everybody!
