Cold Smoke Automotive is a highly recommended shop known for saving customers during difficult road trips. They are described as going above and beyond, accommodating, fair, informative, and full of the kindest people. The team provides top-notch service with expertise, honesty, attention to detail, and transparency. They are friendly, professional, and genuinely care, offering thorough explanations, sometimes with diagrams, without rushing decisions. They are praised for fitting in travelers despite a full workload, diagnosing issues quickly, and providing clear quotes. The shop has arranged rides for stranded customers, allowed vehicles to be stored while decisions were made, and even helped dispose of unfixable cars. Their dedication to customer satisfaction and reliability is unmatched, ensuring vehicles are safe. Customers appreciate not being charged for diagnostics and receiving trustworthy advice, especially when on a limited budget. The shop dogs are also noted as excellent emotional support. Cold Smoke Automotive consistently turns potential major issues into small glitches, saving money, time, and stress.
I would highly recommend using coldsmoke automotive! I had a transmission put in by them. It started having problems, they used the warranty and they put in a new transmission for free!! Thank you guys very much!!
June 2026
Kindest and most caring shop I've ever come across!
March 2026
These guys are life savers! They went out of their way to help us on a weekend when they were closed and got us back up and running in only a few hours. 10/10 would recommend their services to anyone.
