Cold Smoke Automotive is a highly recommended shop known for saving customers during difficult road trips. They are described as going above and beyond, accommodating, fair, informative, and full of the kindest people. The team provides top-notch service with expertise, honesty, attention to detail, and transparency. They are friendly, professional, and genuinely care, offering thorough explanations, sometimes with diagrams, without rushing decisions. They are praised for fitting in travelers despite a full workload, diagnosing issues quickly, and providing clear quotes. The shop has arranged rides for stranded customers, allowed vehicles to be stored while decisions were made, and even helped dispose of unfixable cars. Their dedication to customer satisfaction and reliability is unmatched, ensuring vehicles are safe. Customers appreciate not being charged for diagnostics and receiving trustworthy advice, especially when on a limited budget. The shop dogs are also noted as excellent emotional support. Cold Smoke Automotive consistently turns potential major issues into small glitches, saving money, time, and stress.
Pretty good working on my 2001 dodge ram I took it in due to 4 wheel drive issues had to take it back due to the suction not working correctly but they did get it all fixed up! Thank you guys
December 2025
Thank you guys for all of your help! Happy holidays!
July 2025
My Tahoe was making a funky noise on the right front. Within an hour and half they replaced the wheel bearing and I was back on the road. I wish they were in my home town.
