Brakes Plus is a business focused on building relationships through quality products and world-class service. Customers consistently describe the staff and management as amazing, outstanding, super accommodating, and super helpful. The team is noted for being diligent, working hard to ensure jobs are done right and efficiently. Many reviews highlight exceptional customer service and compassion. Staff members are praised for being gracious, helpful, and for advocating for customers. They are known for explaining issues in an easy-to-understand way, providing clear timelines, and honoring warranties with understanding. The shop is also commended for having the best prices around, offering help with coupons and discounts, and providing services like Lyft rides during repairs. Customers report awesome experiences, stating they will never return to another shop and recommend Brakes Plus highly for its outstanding service, friendliness, and continuous effort to solve problems and avoid disasters for vehicle owners.
I felt like they knew me because of their friendly service. Offered discounts and kept me current on everything they did. Coming back for sure!!!
February 2025
Great service. They had everything finished in a reasonable amount of time also.
February 2025
I live in bellevue but work in gretna so it is easy to drop off and get work done. A part came loose which made me not comfortable driving that far. Steve was willing to take a look and help solve the problem. He explained it in a way that was easy to understand and let me know the time line I can get my vehicle back.
