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9:30AM - 12:30PM 1:30 - 4:30PM
410 4th St, Sergeant Bluff
Shipping Centers
“I've had nothing but great service here. They have always been very friendly and helpful. Lines are usually short or nonexistant too. We also did our passports here. They walked us through the whole process.”
“Went to FedEx to return a product that was wrong size. I had never before done this and the Company I purchased from wanted the shipping slip printed from my email. Again no idea how to do this but bless Matthew and the 2 young ladies at FedEx. He was so nice and professional. He explained what was needed and even assisted me on my cell getting email and printing it out. I thought it would take an hour but not even 10 mins later I was done. He said he would take care of putting label on and slip. I was so happy and grateful. Thank you again Matthew and team for being so kind and helpful. Best experience ever.”
“Great service the people that work here are always so friendly. Especially since whenever I go here I’m always a little needy. I got some stuff printed and laminated and it looked really good. The process of printing is very easy you can do it yourself and their instructions are really clear and easy. Everything is always so organized also. You can find pretty much everything you need when it comes to office supplies.”
“My mom had 8 Amazon returns and the customer service was excellent. She was jovial and helped me process each one. I appreciated that she happily helped me, when one would expect the opposite with so many returns. I will make sure to use this location for our shipping needs. Other locations are no where near as great as this one”
“FedEx has always been decent with me even though they couldn't re-deliver the package that I wanted. But they've always been good and message me tell me if there's delays I mean that's cool”
“I called this office because I couldn’t get ahold of the Sioux City office, and most locations were already closed for the day. I called to see if they could edit or cancel a change of address request that I did online because I realized I made a mistake. I think the phone only rang 1 time before the employee answered, and right away he sounded very genuine and eager to help. Since it was the South Sioux office and the change of address involved Sergeant Bluff and Sioux City, he wasn’t able to look up my change of address. However, he helped me in every other way possible - gave me the numbers and hours of the locations to go to, and that my issue CAN actually be fixed once I go there. I feel SO much better about the issue now than I did before the phone call and he wasn’t even able to fix my problem!!! Now THAT is what you call great customer service!!!!!”
“I was dreading applying for a passport but Cynthia made all my worries melt away! Incredibly kind, efficient, and personable! I’m almost wishing I could apply for a passport again! Thank you, Cynthia!!”
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“Friendly service! Once I took my kids along while I had to send some packages, the staff made them comfortable and gave dum dums while I was busy with writing addresses. Thank you.”