No one ever answers the phone not sure if they are open with the storm going on. No messages saying otherwise when you call
December 2023
Booked appointment for Passports. Turns out was double booked with another family so they couldn't see us. Took kids out of school and had to miss work for no reason. They didn't even try to work us in.
October 2023
I can't express enough how amazing the worker named Katie was, she went above and beyond and I mean this strongly when I say, I have not received such great friendly customer service in YEARS! I hope she gets a raise, she deserves it.