Brakes Plus is a trusted automotive service business with over 100 locations since its founding in 1990. The company emphasizes building strong relationships with customers, vendors, and employees by providing quality products and excellent service at a great price. Customers frequently praise the friendly and helpful staff, noting that employees take time to explain necessary repairs and ensure a positive experience. Many reviews highlight the professionalism and respectfulness of staff members, especially managers like Grant, who are described as respectful, helpful, and trustworthy. Customers appreciate the genuine care and willingness to go above and beyond to fix issues, from simple advice and tire air to complex repairs such as rewiring and fixing damaged wiring harnesses. The team is recognized for their positive energy, patience, and dedication, making each visit smooth and satisfying. Even in challenging situations like unprofessional customer service elsewhere, Brakes Plus staff remain supportive and understanding, providing timely and effective solutions. Overall, the shop is viewed as a reliable, trustworthy place for routine maintenance and big repairs, with a reputation for exceeding expectations and offering personalized care. Many customers recommend Brakes Plus for their professionalism, quality work, and friendly environment.
I worked with Jordan today. I was having tire issues and needed a ballpark quote for future service. He was very knowledgeable and great at his job. I highly recommend him and this business.
