Custom Automotive Care is highly regarded for its friendly and professional service. Customers appreciate how Justin and Tracy take the time to explain options, provide advice, and keep them updated on costs. The team is known for being honest, straightforward, and dedicated to quality work, often going above and beyond to ensure customer satisfaction. They stand behind their work and prioritize taking good care of vehicles, whether it's routine maintenance or more complex repairs. The business offers convenient services like loaner cars, which help minimize inconvenience for customers. Many reviews highlight their quick turnaround times, fair prices, and willingness to accommodate urgent needs, even when schedules are tight. They also offer discounts for veterans, demonstrating care for the community. Customers have praised the staff's friendliness, professionalism, and honesty, describing them as the best auto shop in Lincoln, NE. Whether dealing with simple maintenance or major repairs, customers feel confident leaving their vehicles in the hands of this trustworthy and capable team. Overall, Custom Automotive Care is seen as a reliable, customer-focused automotive service provider.
Very friendly and knowledgeable went the extra mile to figure out a problem on my a/c in the car didn’t take too long to figure out the problem and solution of the problem. Prices are resonable
July 2026
Customer service is #1. CAC goes the extra mile for it's customers. They diagnose issues, consult with customer and make repairs as requested. Honest and trustworthy.
June 2026
Very easy to work with! I feel like they were honest in their report as professionals in their industry, I made an appointment to drop my ancient brick of a car to them for diagnostics and within 72 hours it was assessed and repaired. Also, the loaner car was a massive life saver.
