Liberty First Credit Union is highly regarded for its friendly and helpful staff, providing excellent customer service both in-branch and over the phone. Members appreciate the staff’s willingness to explain financial products clearly and help them find the best loan options, including prequalification and credit improvement advice. The credit union offers convenient access to accounts from anywhere in the country, making it easy to manage finances or access cash while on vacation. Many members have switched from larger banks and found the experience to be more personal and satisfying. The staff, including individuals at the drive-up window, are seen as knowledgeable and attentive, making financial management straightforward and stress-free. Overall, Liberty First Credit Union is praised for caring about its members, offering stellar service, and providing a trustworthy place for all financial needs, from loans to account management.
Great bank! Employees are kind and quick. That plus their amazing 5.5% APY makes them an easy choice to bank with
September 2023
Always courteous and helpful staff. Accurate statements. I have recommended family and friends.
March 2023
After taking out many loans at LFCU I just closed my savings account because they were taking out money for non active account. They stole $15 before I realized this was happening. I will be reevaluating where I take out my next loan. That’s some great customer service for such a good customer! Not!
