Liberty First Credit Union offers a mix of experiences for its members. Many customers appreciate the friendly and helpful staff, noting exceptional service from individuals like Brian and Christine, who assist with account openings and loans efficiently. The credit union provides convenient services, including quick auto loans and account management, often with competitive rates. However, some customers express concerns about fees, particularly a $35 charge for negative account balances, which they feel is excessive. There are also mentions of practices that may lead to overdrafts, such as running debits before deposits. Overall, Liberty First Credit Union is recognized for its helpful staff and quick service, making it a viable option for banking needs, especially for those seeking personal assistance and credit-building advice. Despite some concerns about fees and account management practices, many customers recommend the credit union for its friendly atmosphere and efficient processes.
Brian Crawford has been amazing to work with for multiple account help & a couple of re-finacing of loans the last few months. Always a great experience working with him. Thanks Brian!
January 2022
Always first rate service and friendly employees who go the extra mile.
September 2021
Great place to bank!! Always so helpful and friendly!
