Liberty First Credit Union is praised for its helpful and friendly customer service. One reviewer appreciated a staff member at the 56th Street branch who went out of his way to assist and followed up as promised. Members have been with the credit union for years, noting that despite a small inactivity fee, they have not experienced problems. The institution is also recognized for its helpfulness in resolving issues like incorrect charges and auto-enrollment in overdraft protection. Customers highlight their positive experiences with personal loans, where loan officers like Cord Williamson provided exceptional support, offering options to improve financial situations and going above and beyond expectations. Overall, Liberty First Credit Union is seen as a helpful and supportive financial partner that assists members through good and bad credit situations.
I’ve been a member for several years and if there was ever an issue they have helped get it taken care of. Excellent service
December 2025
they R very prompt and serious about replying to google reviews, thats all eye know
November 2025
Always top notch friendly service. Angelea didn’t bat an eye when I walked in there with 2 huge containers ($400) of change to count. She should be commended for her nothing but smiles attitude. Loving my Liberty First Credit Union since 1982 (then Burlington Credit Union). Always the BEST service.
