“This was the second time in a year we’ve been through Merna and stopped here for gas and food. The folks there were super friendly. The hot food was actually quite tasty and there’s tables inside to sit and eat. Bathrooms were clean. What more do you need?”
“I Love this place! The Trotter organization clearly knows the needs of a community when they establish a store. They could fill the table space with product -- but the tables remain for the coffee groups and for those who order a meal and want to sit and eat before hitting the road again. On Saturday, February 22, I made my usual stop for gas, before my 105 mile trip my 105 mile trip home. I was 10 miles out before I realized my debit card was not in my pocket. I pulled over and called the station. Your employee, Darren answered, and after searching the counter, offered to go search around the pump and the windshield washing station. No luck. He was efficient in taking all my info, so he could contact me if anyone turned it in. I searched my car & my purse several times. And as embarassing as it is to admit it, I had put the card in the clip with the rest of my cards, in between two others. Such a creature of habit, that I didn't recall doing this. Relieved and embarasssed I called Darren again -- to tell him the good news. I know this is a lengthy review, but I want to publicly thank Darren for his great customer service and the Trotter organization for providing this valuable resource to the community and those of us who pass through on a regular basis!”
“I stopped here for coffee and got a small cup. I was down the road a ways and just about went back to get a larger cup. The coffee was fantastic. This store and the bathroom was the cleanest I have ever seen. I will definitely stop here again.”
“We were traveling and stopped to use the restroom and buy some snacks. They had a good assortment of snacks and drinks. Restroom was very clean and paper hand towels were very well stocked with a clean trash can.”
“I love this gas station, it has everything from cheap prices to glthe best customer service I have ever had. An employee at this store just won an award for best customer service in the franchise and I'm happy for her but I feel like everyone in this store deserves that award because I have never ever had a bad experience here. If corporate is reading this then my visit on 3-29-25 at 2:15 pm the lady there was awesome and definitely deserves a raise. I forgot to get her name, I've not seen her before.”
“Overall, not a bad gas station to stop it. They have the normal Casey’s things a decent amount of snacks and drinks. The clerk was friendly. My issue was that the pepperoni pizza did not have a lot of pepperonis on it and it also didn’t have a lot of sauce and it was a little tasteless today. Normally I don’t mind Casey’s pizza, but for whatever reason today I was not overly impressed. However, with that being said, Lord knows I will continue to go to Casey’s and buy their pizza”
“Thank you to Jason and Reyus of Trotters Truck stop for coming to our rescue on Sunday 7/30/23 when our RV got a flat. They were courteous, professional, and efficient. Thanks again for getting us up and back on the road. We appreciate the prompt, courteous and professional service.Thank you to Dave P for being a Good Samaritan and steering us to Trotters and then coming down and chatting with us after we got there.Have an awesome rest of your day!”
The Iowa retailer, the third-largest convenience store operator in the country, built its new three-year plan around three priorities: store growth, food and beverage expansion, and kitchen technology upgrades. The company plans to add 120 stores during the current fiscal year. Its previous plan, launched in 2023, delivered more than 500 new stores and earned the company a spot in the S&P 500.
Love's Travel Stops is starting 2025 with ambitious growth plans, adding 20 new stores and updating 50 current locations across the country. The truck stop company will upgrade its stores through its Strategic Remodel Initiative, which started in 2022. This includes the modernization of its recently acquired turnpike location in Stroud, Oklahoma. By 2035, over half of Love's 655 stores will be either new or updated.
Texas-born Buc-ee's is changing the way people think about gas stations and convenience stores. This chain is known for its huge stores along highways, some with over 100 fuel pumps. With its funny billboard ads, award-winning clean bathrooms, and branded items Buc-ee’s is hard to miss. The company wants people to actually plan to stop at Buc-ee's during road trips, not just go there as a last resort. And it's working - the chain has a huge fan base, with Facebook groups dedicated to Buc-ee's having hundreds of thousands of members.
Sheetz Inc., the Pennsylvania-based convenience store chain, is making big moves in the Motor City. The company announced plans to open four more locations across metro Detroit, weeks before opening its first Michigan location. The first Michigan Sheetz will open its doors in late summer at 33380 Wick Road in Romulus. More locations are planned for Taylor, Warren, and Macomb Township, each employing around 30 people, mostly full-time.
Love's Travel Stops is rolling out a new system that turns work into a game for its restaurant employees. Picture this: Three big screens in each restaurant, tracking how fast workers greet customers, take orders, and hand out food. It's not just for show - early results say it's making service 11 seconds faster on average. "These monitors track key performance metrics in real-time, such as greet times, order processing times and the time it takes for food handoff," Love's explains. The system creates a more interactive environment, fostering friendly competition between stores.