AT&T Store in Omaha offers a wide range of products and services to meet all your connectivity needs. They provide phones, tablets, smartwatches, and other connected devices from leading brands, as well as flexible prepaid and unlimited data plans to suit your preferences. Customers praise the store's friendly and professional staff, who go above and beyond to ensure a great experience. The associates are knowledgeable and willing to take the time to address any billing or technical issues, often finding ways to save customers money on their plans. Customers appreciate the inviting atmosphere and the personal attention they receive, with some noting that they have been doing business at this location for years and are always satisfied with the service. While the majority of reviews highlight the expertise and helpfulness of the male associates, one customer did mention finding a female employee working with coloring books and crayons during her shift. Overall, the AT&T Store in Omaha is praised for its excellent customer service, knowledgeable staff, and ability to meet the diverse connectivity needs of the community.
We were so impressed by the team at the desk! We brought in our old phones, and he helped setting up our new phones and shut down the old phones! This is AT&T on L street! Very helpful! Thank you!!
November 2025
Carlos, was very dedicated to his job. Over the past few weeks I had several employees that could not or would not help resolve the issue with my order. Carlos worked hard at resolving the issue and sending us home with the rest of our devices. The 2 and a half hour trip to the At&t store was well worth it thanks to Carlos.
March 2025
Salesperson perfect, but Nooooo iPhone technical support -completely incompetent. No troubleshooting available! Just Outsourcing to determine problem with IPhone for my AT&T services to be utilized. Just buy another IPhone resolved my problem/issue.
