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“Truly a cut above the rest. Today I was afforded some of the best customer service ever from the location in midtown, Omaha, NE. Although dealing with some have given me reservations about this particular store, Joseph & Kevin removed any doubts I had. In store they were able to effectively guide me, perform a data transfer on a phone beyond repair, and complete it all in a timely manner before a holiday. Best service ever!!! Always ask for Joseph @ the front desk, he is a pleasure.”
“Went in to get the charging port on my phone cleaned. The rep that helped me cleaned it out perfectly. And did it for free. Would definitely recommend this location to get it cleaned.”
“Shawn was super helpful and worked through many different scenarios to get me the best deal on a new phone. He is very knowledgeable and has the customer's best interest in mind.”
“Eva and Stephanie were so helpful helping me gather my information from cricket to switch over. Those are the most lovely ladies I have encountered in sales in a very hot minute. They assured my contacts and photos were transferred over properly. They took less then 20 minutes to do everything. I am very greatful and they won a new loyal client thank you I will be returning here”
“Great customer service. Very knowledgeable, explained everything in detail what it was going to take to fix the issue and gave and accurate estimate on the cost for repairs. Very prompt on their service”
“Joshua was a delight. Made the experience of transferring a friend's service from T Mobile (see my review for the one on Saddle Creek) wonderful. Makes me glad I have been with Verizon for 5+ years and a good introduction for my friend. He deserves a raise or something! He helped keep me longer and make me want to reccomend y'all to more people.”
“It's very hard to DoorDash in your store, but Sheila makes it absolutely easy. She is awesome, smart and she is very sweet. Thank you for all of your help !”
“Cellsaxs I'd great my friend recommended I go there to get my phone fixed instead of buying a new one and it was a great decision the man who fixed it (md) is an expert with 8 years experience highly recommend”
“Came in to possibly become part of the -ACP PROGRAMLIFELINE PROGRAMWith the help of a experienced friendly worker named "Katherine"Not only did I get signed up for ACP PROGRAM and given a phone prolly normally cost $150-$200.And connected to cricket service plan of 30 a month brand/type of billable service. But only had to pay $10 for the whole transaction to be processed, ( I only had $13) ?? blessings..She also took time to sign my phone up and I walked out the store new phone all apps working and email connected for cricket business and more....ACP is a blessing cuz I was just out the hospital and homeless but got connected on this phone and have been able to start changing my life's position.”
“I stopped in 20 minutes before close on the night before Thanksgiving because my phone was inoperable. There were already 4 other customers in the store and Josiah did an amazing job of handling all of us by himself! He courteously and patiently solved each person’s issue and helped me get a working phone within my budget.
He’s always so helpful when I stop by this location, but this time was particularly impressive. Josiah is a pro, does his job well & always with a smile.”
“Jake the manager was really knowledgeable, professional, and very patient. He went above and beyond to take care of issues. Highly recommended! Great customer service!”
“Antonio was my customer care at this Boost mobile most patient and helpful person he really puts you at ease if your nervous. He will go beyond your expectations. Extremely grateful”
“I give the people at this location 5 stars they are always cool and friendly..metro itself 0 stars for the last 7 months they've shut my phone off at least 3 days before my due date for "non-payment" if my bill isn't due htf is it off for non-payment? And my phone has been off 3 days because I ran out of data so I did their $5 data top up and their payment system wouldn't accept my card (the one I use every month to pay my bill) so they shut my phone off because I didn't pay the $5 in time.”
“I’ve never had such a great experience at a phone company. I was so pleased with how we were treated here. Teressa helped us, and she was so amazing. She was kind and patient. We definitely took a long time to get things together, and she just smiled and assured us it was okay. She was there to help us. She explained our plans in detail. My son was having some issues with payment, and she came up with a solution. I wish there were more customer service representatives like her. I hope her pillow is always cold, and the sun always shines down on her. Thank you, AT&T and Teressa, for making sure we had an enjoyable experience.”
“My experience was the best
Kenya, a very good girl, kind and willing to help me.
I had a lot of doubts about my plan and she helped me with that.
He also gave me the offers and how to apply for a new cell phone that we were interested in.
The truth is Kenya is a love, very good service with her in this location ?”
“I came into get a WiFi router because I just moved and Joe got me in and out within 20 minutes while helping 2 other customers at the same time with a great attitude and gave me his card to call if I had any issues ! Joe is a beast”
10AM - 8PM
3575 L St, Omaha
Mobile Phone Accessories
“Yesterday I had a chance to go to AT&T store,i had tried to reach customer care service but all was in vain.I went to AT&T store and met Daniel, he was so professional and displayed his skills in a professional manner.When i told him my problem he reassured me,and within less than 5 minutes he was done.
I recommend Daniel to be appraised by his employer, and consider giving him a token.He solved a problem for me that was giving me sleepless night within 5 minutes, that was amazing.
Mary kabachia”
“Micah is absolutely amazing! He went above and beyond to make sure everything with my phone transfer was taken care of perfectly. He took the extra time to do things right — even while training a new employee — and handled everything with care, patience, and professionalism.
It’s rare to find someone so knowledgeable, reliable, and genuinely dedicated to providing excellent customer service. I was so impressed with Micah that I would love to hire him at our own company! He’s a true asset to his store, and I hope his team knows how valuable he is. I can’t recommend him enough — if you get the chance to work with Micah, you’re in excellent hands.”
“Very friendly and professional staff! I had a hand written payroll check for the first time in decades, and they were more than happy to cash it for a very small fee. In and out in less than 10 minutes. Thank you!”
“Arielle really knows her job. She helped my friend from A to Z. Arielle was personable and over-the-top helpful. The person I took there is the senior citizen and Arielle understood the problems my friend had and she was very patient with her.She took her time, and explained every single thing she was doing, every step of the way.I've been with Cricket since they started in Omaha and Arielle is an example of why I've been a customer that long.Great customer service. And Arielle is a perfect example of that!!”
“We had a wonderful experience at dodge location. Addison helped us get the best deal and explained everything so well. Very friendly and kind. I would definitely recommend and we will go back again.”
“Austin Warner helped me yesterday. He helped me get a new line with a new iPhone. He was very quick and he knew exactly what he was doing all while helping other customers that walked in! I didn’t have to wait for his service for even a second. He was right on it. His calm, friendly and professional demeanor was what helped me get through the stressful situation that I was in at the moment. Thank you Austin! I’ve never had an easier experience going into a service provider. It’s usually a huge pain in the.. ;)”
“STEPHANY WAS VERY HELPFUL TODAY 1/24/24 MY VISA HAD BEEN COMPROMISED AND MY GOOGLE ACCOUNT HAD BEEN CANCELLED AND STEPHANY WAS VERY HELPFUL WITH ASSISTING ME WITH GETTING BOTH MY ACCOUNTS BEING RESTORED I WOULD LIKE TO THANK STEPHANY AGAIN FOR ALL OF HER HELP TODAYGOD BLESS”
“I went in after having so many problems with my phone. Yazira helped me. She is the best. She was patient and kind. She was not rushing. She really tried to solve my phone problem and was successful. She deserves a raise. ??”
“Went to Cricket store to switch from Metro. Khush was awesome and really helpful. He helped me and my daughters to switch from Metro. He went extra mile to call Metro to get our info's which was very nice of him. Thanks again for your service and kindness.”
“My service is better than my friends who have sprint. They do not answer the phones when I call and it's hard to do anything other than in person. It's also hard to link my phone to my account as I have to figure out the code from my parents and they don't know it.”
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“Great experience. Started at Lincoln store that was horrible. Ended in Omaha and had a great experiance. Dropped tablet off on Fri. Was fixed on Mon. Didnt expect it for atleast a week!!”