The AT&T Store in Omaha provides phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including popular unlimited data plans and prepaid plans with no contract. The store offers nationwide AT&T 5G service with unlimited plans at no extra cost. Staff at this location are consistently described as friendly, helpful, and knowledgeable. Representatives are noted for providing excellent in-person assistance, especially when issues cannot be resolved online or via phone. Employees are commended for going above and beyond, taking time to listen to customer needs, and helping with tasks like transferring data, setting up new devices, and resolving porting issues. There are reports of staff willingly staying after closing to fix problems. Customers highly recommend this store location for its service.
This is Mary Franco. I just had my phone worked on by Greg. Not only is he professional and efficient, he is a kind soul. Thank you Greg for the experience.
March 2024
Jake the manager was really knowledgeable, professional, and very patient. He went above and beyond to take care of issues. Highly recommended! Great customer service!
January 2024
Jake and Greg are so friendly and helpful! I go to the store when I cannot get resolutions thru the phone or online; they always assist me and know what to do! Love these guys!!!