Boot Barn is a western wear store that honors America's heritage. It offers quality western and work gear for the whole family. The store has a great smell from its leather goods and often plays country music. It can be pricier than some customers expect. The employees are all friendly and dressed in cowboy hats and boots. They are professional, non-judgmental, and provide great service. Staff are a wealth of knowledge, helping everyone from those new to boots to those seeking comfortable work gear. They offer helpful observations and feedback, and can locate items from the warehouse with free shipping. While some find the points system less useful, many customers report excellent experiences and plan to return.
Great customer service. Nice clearance selections. Boot selection is decent and prices are on par with many other boot stores. Hat selection is good.
March 2024
WOW!!! Michael at the La Vista location is a literal ANGEL!!! He was very professional and non-judgmental and helped this city mom find new boots and hat for her very country little girl. Will be a repeat customer for sure. Give that man a raise!!
November 2023
Great service very helpful Holly was great help got 2 pairs of shoes ?
