Boot Barn is a western wear store that honors America's heritage. It offers quality western and work gear for the whole family. The store has a great smell from its leather goods and often plays country music. It can be pricier than some customers expect. The employees are all friendly and dressed in cowboy hats and boots. They are professional, non-judgmental, and provide great service. Staff are a wealth of knowledge, helping everyone from those new to boots to those seeking comfortable work gear. They offer helpful observations and feedback, and can locate items from the warehouse with free shipping. While some find the points system less useful, many customers report excellent experiences and plan to return.
