Brakes Plus, founded in 1990 with over 100 locations, prides itself on building strong relationships with customers, vendors, and employees. They are committed to installing quality products with world-class service at great prices, guided by their core values of integrity, pride of workmanship, quality, teamwork, enthusiasm, friendliness, and continuous improvement. Customers praise the great customer service, fast and informative approach, and the ability to work at the shop while waiting. The friendly and knowledgeable staff handle appointments efficiently, communicate clearly, and ensure a smooth experience for those in need of repairs or maintenance. Customers appreciate the honesty of the business, with one customer stating that they had gone to another place prior to coming here, and it seemed like the other company was trying to rip her off. The staff at Brakes Plus are praised for their personable and honest approach, and for taking the time to explain the details of the services provided.