Goodwill Retail Store & Donation Center is well-known for its efforts in providing a place for donating used clothing and household items. The sales from these donations support various programs that help thousands of unemployed individuals gain job opportunities and achieve self-sufficiency. With 16 locations across Omaha, Bellevue, Papillion, Fremont, Blair, Gretna, and Council Bluffs, the store offers a convenient shopping experience. Many customers have praised the friendly and helpful employees, highlighting exceptional customer service from staff members like Debra and Dan. Shoppers appreciate the great deals on items such as sports jackets and shirts. However, some customers have reported concerns, such as a serious issue with bed bugs in a purchased chair and ottoman set, suggesting that the store should better check incoming used furniture. Despite this, the overall sentiment is positive, with many customers expressing their satisfaction with the service and their intention to continue donating and shopping at Goodwill.
Bought a unique Christmas tree there today and want to give big compliments to one of your employees, Walter, who made the shopping experience even more fun. He was so helpful, he even located the box it came in and helped us get it loaded up. It's people like Walter who make your store the BEST!
May 2024
Great customer service and the employees were very nice and helpful. I will be making all my donations at this location from now on
March 2024
This 5 star rating is for the cashier named Debra. She has helped me the last couple of times that I’ve visited this location. Her customer service skills are INCREDIBLE!! She genuinely enjoys her job and it shows. It’s so refreshing to have that quality of customer service. Goodwill is so lucky to have you!! Stay FABULOUS... read full comment
