The Goodwill Outlet offers a unique shopping experience where most items are sold by the pound at a low, flat rate. Merchandise arrives daily, providing new finds. It is described as one of the cheapest bins stores, though the environment is chaotic, with a suggestion to wear gloves while digging through the plethora of items. Some find it a fun place to hunt for treasures, like vintage clothing, but note it requires spending a few hours, especially when bins are changed. While some reviews call it a mess, others feel it is not nearly as dirty as perceived. A complaint involves inconsistent scale metrics between cashiers. The store generates revenue for community job programs. Customer service receives high praise, with a specific cashier noted as infinitely sweet, helpful, and providing incredible, refreshing service. The store can get very busy, potentially needing backup help.
Cool place, This was our first time visiting, and the staff were kind when we didn't know what we were supposed to be doing when they were switching out the bins.
October 2024
One of the cheapest bins stores I’ve been to and not nearly as dirty as the bad reviews will make you think. Only complaint is that they changed over like half the store at once and it took forever. Would not be as much of a hinderance to shoppers if you did smaller sections at a time.
March 2024
This 5 star rating is for the cashier named Vanessa. She has helped me the last couple of times that I’ve visited this location. Her customer service skills are INCREDIBLE!! She genuinely enjoys her job and it shows. It’s so refreshing to have that quality of customer service. Goodwill is so lucky to have you!! Stay... read full comment