The Home Depot

Home Depot, Hardware Stores, Home Improvements, Nurseries & Gardening, Appliances
Hours: The Home Depot in Sw Omaha is a large store that offers a wide range of tools, appliances, outdoor furniture, building materials, and gardening supplies. It aims to serve the Omaha, NE community by helping customers with home improvement projects, outdoor updates, gardening, and repairs. The store has a knowledgeable team that provides advice and support for both DIY enthusiasts and professionals, making it a convenient place to find everything needed for various projects. However, some customers have experienced issues with the return service, noting that the process can be confusing and disorganized. Lines are often skipped, shelves block visibility at the counters, and staff sometimes ignore customers or are difficult to find, especially during busy times. One customer mentioned waiting in line multiple times and feeling frustrated by the lack of clear procedures and shelf arrangements that hinder movement, especially when holding a baby and managing other children. On the positive side, staff members in the plumbing department were helpful in selecting and loading a water heater and water softener, receiving praise for their assistance. An employee named Chris was recognized for his professionalism in managing multiple trucks alone, highlighting excellent customer service. Customer service experiences vary; some customers report being left without assistance when purchasing large quantities of flooring or dealing with staff who are inattentive or unfriendly after hours. Despite these issues, many appreciate the store's large selection and the efforts of dedicated employees. Overall, the store functions well but could improve in customer service consistency and organization.

• 3.3 miles

  

  ProSource of Omaha Building Supplies, Carpeting

1. Omaha, Nebraska