Metro by T-Mobile has received mixed reviews from customers. Many appreciate the hard work and dedication of employees like Dante and Joe, who are described as friendly and knowledgeable, taking the time to resolve issues even when it took five hours. However, some customers have expressed concerns about the cell service, noting spotty coverage and slow lag on devices. Additionally, there are complaints about the level of service received during phone setup, with some feeling that the sales agents lacked adequate training. Overall, while customer service can be outstanding, there are areas for improvement in both product support and network reliability.
I got a good deal on my phone a pixel 10 pro xl. I felt like the lady there rushed me a little, but in the end I left a happy customer. So far I like T-Mobile service and the store had enough people were you didn't have to wait to be served
September 2025
Jawan helped me today he was fast and consistent with helping me with my phone i do appreciate him and will love his service again.
August 2025
These people are on point. Great customer service. Thanks
