O'Reilly Auto Parts in Omaha, Nebraska, located at 11055 West Maple Road, is known for its helpful and friendly staff. Customers frequently mention the excellent customer service provided by the employees, including the assistant manager, who goes above and beyond to assist with various needs, from cleaning battery acid to installing key fob batteries. The store offers a wide range of parts, tools, and accessories, along with valuable services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Many customers appreciate the knowledgeable staff who ensure quick and easy shopping experiences. While some have encountered discrepancies with stock availability listed online, calling ahead has helped avoid frustration. Overall, O'Reilly Auto Parts is praised for its outstanding service and commitment to customer satisfaction, making it a favorite destination for automotive needs.
Austin was so kind and helpful! He was working by himself, had a store full of people, the phone kept ringing, and he handled every issue with knowledge, patience, and kindness. He was great to work with!
July 2026
Eric is fantastic. He helped me installed Nebraska plates and hub caps under the extremely hot weather. He is the best!
May 2026
The best customer service I’ve ever received from an auto part store. Those employees are amazing!
