RXO
Shipping CentersHours:
13515-17 I Cir, Omaha NE 68137 Hours
About RXO
RXO Logistics provides last mile delivery and assembly for heavy goods like fitness equipment. Reviews describe experiences ranging from highly positive to very frustrated. Many customers report excellent service where delivery crews are polite, communicate well with calls and texts, arrive on time, install products quickly and beautifully, and clean up thoroughly. These experiences often exceed expectations and lead to strong recommendations. However, other reviews highlight significant problems. Some customers experience poor communication, last-minute cancellations, and rescheduling without choice, leading to major inconvenience. There is also criticism of corporate logistics, noting that scheduling can pressure drivers with long solo trips. While individual delivery crews are frequently praised as amazing, polite, and great, the company's overall coordination receives negative feedback, with some customers stating the service was terrible and nearly discouraged them from ordering again. The service quality appears to depend heavily on the individual delivery team's performance.
Most Recent Reviews
January 2025
Ordered a Peleton tread. The delivery process was amazing and communication was great. Called with updates and called again when they were 15 minutes away. Crew brought product inside and set it up beautifully. Cleaned up after themselves and everything looked so good. Far exceeded my expectations. Highly recommend!
December 2024
Super nice and courteous driver. Called to let me know when he was close. Couldn't ask for better service.
December 2024
On time, courteous and efficient. Exactly what you want when receiving a delivery!
More Comments(229)
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