The AT&T Store in Papillion offers phones, tablets, smartwatches, and connected devices. It provides wireless data plans for every need, including prepaid plans with no contract and popular unlimited data plans with nationwide 5G service at no extra cost. Customer reviews highlight the store's excellent service. Staff members are consistently described as very helpful, friendly, knowledgeable, and honest. They answer questions, resolve issues right away, and help save customers money on bills. Even when a specific issue cannot be resolved in store, employees thoroughly inform customers of all plans, perks, and benefits. Multiple reviewers note this location provides the best customer service, with some driving out of their way to return due to the positive and easy experience.
I came into the shadow lake location to have my phone looked at cause I couldn’t get my Face ID to work. They did a software update and it still didn’t help so they helped me set up an appointment to get it worked on by a technician. Laulima and Derek were very helpful and friendly.
September 2023
Elane and Alonso were so easy to deal with! They answered all of my questions and were able to save me money on my bill! I would highly recommended this location! I live in elkhorn and will drive out of my way to go back!
September 2023
Shadow Lake store was very helpful and very friendly. They knew exactly what to do and took care of the issues right away.
