“Went to the shadow lake location. Great staff that do what they can to help you! Clean store. Would have given five stars but phone selection, no matter where you go, has decreased dramatically! We need more variety and less cost hikes on these items!”
“My husband needed to cancel the phone service of a family member who died and was not having luck doing it through the phone. He went into the US Cellular shop and Jasen Withuhn stepped up to help him through this process, which took about 15 minutes on the phone. He went out of his way to help - way above and beyond his regular duties. You are lucky to have him as an employee. Thank you Jasen.”
“Josh helped us get our pre-purchased iPhone 17s up and running on our T-Mobile plan and transferred our data. Not only that, but he patiently replaced our daughter's screen protector, advised us on case options with various pros/cons, and helped get my wife on a Protection 360 plan. Highly recommend Josh and the Shadowlake store!”
“Had someone hack into our account and do all sorts of things and the team here helped so much. They didn’t stop calling and trying till we had it all resolved. Samantha and Rick were amazing to work with and figure it all out and so nice. I really appreciated all of them during a very stressful situation”
“I just got a new apartment and cox provides WiFi for it. I worked with a new hire named Alex and she was great. The manager Frank was very kind while training her also. Nice to see employees being treated well”
“My phone was jammed up to where I couldn't even get to my accessibility button, took it up here to Monte at the papillion AT&t and he sold my problem I appreciate him so much, give him a raise!”