“Went to the shadow lake location. Great staff that do what they can to help you! Clean store. Would have given five stars but phone selection, no matter where you go, has decreased dramatically! We need more variety and less cost hikes on these items!”
“Josh helped us get our pre-purchased iPhone 17s up and running on our T-Mobile plan and transferred our data. Not only that, but he patiently replaced our daughter's screen protector, advised us on case options with various pros/cons, and helped get my wife on a Protection 360 plan. Highly recommend Josh and the Shadowlake store!”
“Went in there to switch accounts cause T-Mobile bought out USC. Jason and Susie were very professional and answered every question I had and kept everything I had in USC the same, same price, same plan. Would recommend to anyone looking for a phone plan.”
“Had someone hack into our account and do all sorts of things and the team here helped so much. They didn’t stop calling and trying till we had it all resolved. Samantha and Rick were amazing to work with and figure it all out and so nice. I really appreciated all of them during a very stressful situation”
“Monse at the Shadow Lake location is amazing. I went in to see what kind of specials they might have as mine was ending. She took the time to explain all of the options and ended up saving me money on my monthly plan ! Highly recommend”
“My phone was jammed up to where I couldn't even get to my accessibility button, took it up here to Monte at the papillion AT&t and he sold my problem I appreciate him so much, give him a raise!”