The Cox Store in Papillion offers a range of services including ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices. Customers seeking to upgrade their technology can find exclusive deals and personalized support from the attentive team. Many reviews highlight the exceptional service provided by the staff, particularly praising individuals like Alex and Carina for their responsiveness and helpfulness. One customer shared a positive experience while canceling an account after a family member's passing, noting the professionalism of the assistant manager and the good communication between staff. Despite frustrations with the overall company processes, the in-store team was described as kind and supportive, showing a marked difference from previous experiences with Cox Communications. Another customer expressed satisfaction with the quick service when swapping a cable box and setting up their new address. They appreciated how the staff made the process easy, and a technician named Jamelle was recognized for his diligent work in troubleshooting internet issues. Overall, the Cox Store in Papillion is noted for its excellent customer service, quick resolutions, and a welcoming atmosphere, making it a reliable choice for internet and mobile needs.
Very smooth sailing, they had me in and out super quick and were very nice doing it. Thanks again!
October 2025
I just got a new apartment and cox provides WiFi for it. I worked with a new hire named Alex and she was great. The manager Frank was very kind while training her also. Nice to see employees being treated well
March 2025
Very quick service. We had a cable box to swap out and we were not only able to do that, but we were able to set up our new address and date for our upcoming move.
