First National Bank of Omaha in Papillion is a friendly and helpful bank offering personal, business, and wealth solutions through branch, mobile, and online banking. Customers appreciate the caring staff who make opening new accounts easy and feel appreciated. The staff, including representatives like Marisol and Tina, are praised for their kindness, patience, and clear explanations, making transitions smooth and quick. The bank remains true to its family-owned, independent nature, focusing on doing what is best for customers. While some reviews mention limited services like specific hours or available products, overall, the bank is seen as a pleasant place where staff genuinely try to help. With over 160 years of experience, First National Bank of Omaha aims to support customers on their financial journey with good service and a community-focused approach.