Lowe's Home Improvement in Papillion, NE, is a go-to destination for all home improvement needs, including gardening supplies, appliances, paint, and patio furniture. Customers have reported great experiences with friendly and knowledgeable staff who go the extra mile to assist. One customer praised an employee at the returns desk for being helpful, professional, and willing to seek additional help to find necessary items. In contrast, another customer encountered a less engaging employee at the self-checkout, highlighting the inconsistency in customer service. Positive comments also pointed to two employees, Keith and Jake, who provided excellent service during a recent visit for garden supplies. Their willingness to jump in and assist exemplified quality customer care. Additionally, customers expressed hope that new management could elevate team morale and service quality. One customer shared a particularly positive experience involving the installation of a garbage disposal, noting how quickly and efficiently the staff handled inquiries and installation scheduling. Another praised a cashier and an employee who helped with key duplication, emphasizing their exceptional customer service skills. Overall, Lowe's strives to create a helpful shopping environment, though experiences may vary among staff members.
I went shopping on my phone, drove to the store. Went to the isle and bay indicated online, picked up what i wanted and went to the self check out. I scanned my stuff, paid. And left. It was a good man's day at Lowe's lol. If you shop like me, anyhow.
July 2024
I liked it I was able to find the tool gift for my husband and his plants are beautiful I bought some plants thank you
June 2024
Never lets me down. Good place to shop and they are always friendly here.
