Grocery Stores in Superior, NE

“FINAL REVIEW:The matter has been resolved with a good talk, smiles and handshakes. High marks to Ideal management.Follow Up:Fair enough. I have impaired hearing, so phones do not work for me. I have a 10:30 am at Brodstone Wednesday the 20, day after tomorrow. It shouldn’t take long, and I can stop by the store afterwards if that’s convenient, and we can talk.A response to your reply:1. My return address was on the envelope, in the appropriate place.2. I signed my full name, first, middle and surname, toward the bottom of my letter. Below that was the name of the community where I live.3. Your employee did not apologize once, never mind “repeated “. As I stated in my letter, she said”Have a great day “ and resumed her work.4. Implying your employee needed to distance herself from me ads a slur to an already unfortunate and unnecessary situation.5. There is nothing festive about joking about a stranger’s looks, especially 2 months prior to Christmas.6. I’ve had no unpleasant encounters with Walmart employees anywhere I’ve lived.To whom it may concern:Mid-afternoon, October 24, I entered Ideal Market via its north door. Almost immediately, an Ideal employee, female, perhaps in her 40s, longer reddish brown hair, approached me.We live in an age of pandemics, I’m a senior with health issues, and she stepped into a proximity I wasn’t comfortable with.She greeted me as “Santa “ and told me she’d been a very good girl, and needed a new car.When my spouse recognized what was happening, that I was being targeted because of my white hair and whiskers, she attempted to signal the employee and stop her, saying no, no, no.The employee didn’t see her, or she ignored her, and when she was done went into the bakery area.My spouse said to her “he hates that”.The employee didn’t apologize. She said “Have a great day” and returned to her work. Her demeanor seemed dismissive. Having created a situation, she was now done with it.I don’t know this employee, I’ve never had a conversation with her, and I have no recollection of seeing her prior to this incident.It’s always inappropriate and unacceptable for a person to assume a stranger shares the same values and boundaries, or even the same sense of humor, but it’s even more so in a public professional setting.We enjoy shopping at Ideal Market, and until this incident every employee we’ve encountered has been pleasant and professional. But this particular employee needs some guidance in professional behavior, and in boundaries, both physical and social.———————————————————————October 26, 2023, I signed a copy of the communication above and mailed it to Ideal Market, Superior, Nebraska. Nearly 2 months have passed and I’ve not received a response.There’s a Walmart an hour away, and the savings, and the selection, justifiy the gas, time and effort required. Local loyalty is admirable, even preferable, when possible, but that loyalty needs to be reciprocal, with a respect that’s mutual. An employee who accosts and mocks a customer, and managers indifferent and disinterested when informed of that, make that relationship impossible.”

“Of all the Dollar General stores I have been to, this one is the best. It was clean, organized, and the employees were great, especially the manager Dale. The feel of the store keeps you there to shop more.”