Mobile Phone Accessories in Carson City, NV

“Awesome, it’s was slow for them but for me at-least got in first in line. One from Reno summit mall. I waited 30 minutes, so I went to different store. Funny right lol.”

“Emily helped me out a ton with my phone upgrades. Exceptional customer service. Exceptional problem solving skills. Turned a headache that almost made me switch carriers go away with a little bit of common sense and perseverance. I live in Reno and work in Carson, and I'd rather go into to the store here in Carson at Topsy. Thanks again Emily!!”

“I am not actually giving this store 5 stars.This five stars is one hundred percent for Tyler one of the associates here, tyler was capable of fixing an issue with my voicemail box that I've been working on for several months as the old phone that I had was on the 3G legacy network, when the network was closed down, my voicemail no longer functioned, I thought that this was an issue with the phone bought a new. Phone and have spent the last 5 months with multiple stores and several hours on the phone with Tech Support, trying to figure this out, after discussing things with an AI program finally came to discovery that the issue is actually with the original voicemail box being associated with the 3G. Legacy network. Explaining the situation to Tyler still had to go through with customer service, which was no help at all.But tyler was the only thing that made it possible to navigate everything and explain the situation that we had discovered. I had come to the point where the issue was not fixed.I was going to be switching carrier companies.As I cannot have a phone that does not have a functioning voice mail for business purposes. After several months , tyler is the only cursing , capable of getting this to be finished. And at the same time, Tyler is getting a 5 star review.I am very frustrated and if having to deal with this ever again on the phone with customer service that does not actually speak full english , and when there is a communication barrier talking about technical things on the server , it is almost impossible to think about continuing service. So at the same time, I would like to make sure it is understood. The customer service for business phone that I have to talk to is getting a one star.”

“Magda is the best, so helpful and was able to help me w all my questions! As ive had bad terrible service here before by other rep… i can say Magda went above and beyond!”