Greater Nevada Credit Union is a trusted financial institution that consistently provides exceptional customer service. Customers have praised the knowledgeable and professional staff, particularly at the Dayton branch, for their assistance in various situations. One customer was extremely satisfied with the help they received from Nathan, who guided them through the HELOC application process with ease and no pressure. Another customer, who faced fraudulent activity on their account, was impressed with Hailey Nearhoff's prompt and efficient response in opening new accounts, closing old ones, and ensuring the safety and security of their funds. The credit union has also been recognized for its willingness to go the extra mile for its customers. When a customer needed to transfer a large sum of money for a house closing, the teller, Jennifer, and the manager, Lisa, worked diligently to make the transfer happen, ensuring the customer could complete the transaction on time. Additionally, the credit union has demonstrated compassion and support during difficult personal circumstances, as evidenced by the heartfelt gratitude expressed by a customer who lost their wife and daughter. The Dayton branch manager, Lisa, has also been praised for her exceptional service and problem-solving abilities. Overall, Greater Nevada Credit Union is consistently praised for its exceptional customer service, knowledgeable staff, and willingness to assist its members in a wide range of financial matters.
We were extremely happy with Nathan from the Dayton branch who set us up on a HELOC application. He was so kind, extremely knowledgeable & professional. The process was very easy with no pressure.
August 2023
It is/was online. I register my laptop but it does no good.Understand, I clear my cookies and cache after every action for security. The management doesn't understand an individual acting for their own security. Wake up! Drop the trackers...PLEASE!
February 2023
Tab and Lisa fong are the bomb ?Love you girls are the best at what you do