Bank of America (with Drive-thru ATM) is a reliable banking institution that provides efficient and pleasant customer service. The staff, including the manager Belinda and employee Corbin, are consistently courteous and helpful, even accommodating customers without appointments when possible. The drive-thru ATM offers a convenient option for quick transactions. While the bank may experience periods of high traffic with limited staff, the overall experience is positive, with customers appreciating the efforts of the dedicated employees to assist them in a timely manner.
They don't value customer service. Wait for a teller had people stating they should have brought a chair
August 2023
5 people in front of me. 3 people behind me. And only ONE person helping everyone in line. You can feel the tension. I'm just glad I'm not in a rush today.
August 2022
We were in this branch in two separate occasions, we were greeted by the manager Belinda , both occasions we had appointment with Corbin , we are extremely happy with the services received from Corbin and Belinda.Also at the teller both employees were very courteous and helpful.Thank you
