Big O Tires in Henderson, NV, is known for its legendary friendly service and commitment to customer care. The staff, led by a manager named Isabel, consistently go above and beyond to ensure customers are well taken care of. Customers appreciate the team's ability to keep them informed and work efficiently, often completing services like tire changes, oil changes, and alignments in a timely manner, even during busy hours. The shop specializes in a wide range of services, including tire sales featuring popular brands like Michelin, Goodyear, and Yokohama, along with A/C service, brake work, and battery replacements. Customers have noted the shop's ability to handle urgent situations effectively, providing quick assessments and repairs, which helps alleviate stress. Many reviews highlight the knowledge and friendliness of the staff, who take the time to explain services without pressure. The shop is described as a hidden gem, appreciated for its honest pricing and attentive service. Overall, Big O Tires is regarded as a trustworthy choice for tire and auto service, with a welcoming atmosphere that encourages repeat visits.
