Firestone Complete Auto Care in Henderson, NV has a strong reputation for providing reliable, friendly, and high-quality auto care services. Customers appreciate the promptness and honesty of the staff, with many mentioning long-term relationships built on trust over years of service. The team is known for their thorough work, attention to detail, and clear communication about repairs and maintenance. While some concerns about pricing and billing transparency are noted—such as unexpected charges and recommendations that may seem unnecessary—overall, customers feel confident in the integrity of the service. The staff are described as helpful and honest, offering honest answers and not being pushy about sales. The shop handles everything from tire sales and replacements to oil changes, brake inspections, and engine repairs, ensuring vehicles are serviced properly. Many customers highlight the excellent customer service, with some stating that their experiences have restored their faith in trustworthy auto repair. Firestone’s longstanding history of helping neighbors since 1926 and its commitment to quality and honest service make it a dependable choice for vehicle maintenance and repairs.
Always know that my 2 vehicles will be fixed perfectly. Had bad experiences at a few places but never Firestone. Been going to them for years. Jerry is great. Others also. Wish I knew all the names. Keep up the good work guys!!
June 2024
They were very great about getting my car down quickly. I went in to make appointment and they had a cancellation so I was able to get my car updated with new tires.
June 2024
Great service from Gerry every time I go here! Always done before estimated time as well
