Jacobs Medical Associates offers primary care services with a focus on patient care and support. Many patients appreciate the kindness and attentiveness of the staff, particularly highlighting a worker who provided exceptional assistance during a recent visit. This staff member was praised for listening to concerns and answering questions that went beyond standard protocol, showing a human touch in healthcare. However, some reviews indicate that the office has shifted to a more business-oriented approach recently, resulting in longer wait times for callbacks. Despite these concerns, Dr. Shoemaker is frequently recognized as an excellent physician, and the overall staff is described as friendly and approachable.
I came to this facility I had a gentleman at the front desk named Frank, extreme professionalism, kind, and courteous. Thanks for having Frank at your facility. He’s the best.
September 2026
90 minute wait for scheduled appointment. Unprofessional and unacceptable.
August 2026
Dr. Shoemaker is the BEST! Amazing office and team!
