Urban Auto Workz receives high praise from its customers. The team is described as awesome, great, friendly, honest, and very nice. They provide super service, excellent customer service, and fast and fair service. Customers are impressed with the effort to diagnose and fix challenging problems, using up-to-date equipment and showing pictures of vehicle systems. Many highlight the great price and fair pricing compared to dealerships. The experience leads to high satisfaction, with strong recommendations and intentions to return. Customers feel surprised, very satisfied, and find it to be the only place they take their cars.