Advantage Rent A Car

Car Rental
Hours: Advantage Rent A Car offers transparent pricing and professional, friendly staff. Customers generally find the service fast and efficient, with quick checkouts and helpful team members. The rental process is straightforward, and some staff members, such as Vila, are especially praised for their kindness and helpfulness. Returning vehicles is easy, and the staff often go the extra mile to assist customers, including accommodating early pickups or addressing concerns. However, there are some areas for improvement. Some customers experienced long waits and found the location difficult to find. Vehicle cleanliness varies, with reports of dirty windows and outside surfaces, which could be improved with better cleaning. Additional fees and charges, such as vehicle license fees, concession fees, and taxes, sometimes surprised customers, leading to higher costs than initially expected, especially when booking through third-party sites like Expedia. Lighting and safety in the parking and shuttle areas are concerns, particularly at night, as some customers felt unsafe walking alone in poorly lit areas. Parking lot conditions also vary, with some vehicles being rented out in dirty condition. Overall, while Advantage Rent A Car provides good service with friendly staff and reasonable prices, addressing cleanliness, clear instructions, and parking safety could enhance customer experience further.

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1. Las Vegas, Nevada