Citi branch offers friendly and supportive staff who provide professional service to customers. Several reviews highlight the helpfulness of team members like Christy MacCanna, who offered sincere assistance and saved the day, and Cory Poe, who, despite language barriers, managed to communicate effectively and resolve issues. Customers appreciate the courteous and attentive service, especially when handling procedures such as account opening and wire transfers. One customer was frustrated initially but received clear, step-by-step guidance from a helpful banker, saving time and hassle. The staff's professionalism and kindness stand out, making the experience smooth and positive. Overall, this branch is known for its attentive, sincere, and supportive team, providing good service for various banking needs like withdrawals, deposits, and transfers.
Christy is the absolute best she is soo nice. She is very prompt and attentive. Thank you again 🙏.
October 2024
The staffs here are very supportive Especially Christy MacCanna provided me with professional and sincere service she saved my day!!
January 2024
Cory Poe is undoubtedly a very important key in this branch, even though he did not speak Spanish, he was incredibly attentive and managed to communicate with me to resolve my problems. I was able to do all my procedures without any problems. Your management and attention was incredible, thank you very much!!!
