Citi is a financial services company that offers a wide range of products and services, including digital banking, mortgage, personal loans, small business banking, credit cards, and investment services. The reviews for the Citi branch in Summerlin, Las Vegas are mixed, with some customers reporting excellent experiences and others expressing concerns. Several customers praised the friendly and efficient staff, particularly Chad Colon and Jose, who were described as professional, caring, and going above and beyond to make customers feel appreciated. One customer had an "exceptional" experience with Chad Colon, who displayed professional knowledge and skills while providing outstanding customer service in a friendly manner. However, some reviews also mentioned concerns about the "Owner's Response" and the overall atmosphere of the branch, with one customer suggesting the branch be replaced with AI statues. Despite these mixed reviews, the majority of customers seem to have had positive experiences with the Summerlin branch, highlighting the team-oriented and well-oiled machine-like operation of the staff.
1 teller,,line at least 12 deep,,then another teller opens finally.still the wait is long..what happens to customer service.they have a guy asking people if they can use the atm ..duh,people are in line for a reason that the atm can’t do,,they have more people on the other side than tellers..
October 2025
Received a call from them today. They called twice, did not leave a voicemail, and I’ve tried calling back and nobody has responded. I don’t even live in Nevada.
August 2025
The Best Bank, The Best City Bank in town is at this location, all the crews are #1, from my brother Jose, and rest of the crews, we do business with them over decadesss, Appreciate you all at this City Bank Location
