Enterprise Rent-A-Car

Enterprise Rent-A-Car, Car Rental
Hours: Enterprise Rent-A-Car offers a convenient car rental service with numerous locations, including several at airports and in Las Vegas. Customers appreciate the easy online booking and the helpfulness of the staff. Many reviews highlight the good customer service, particularly from staff at the Sahara location, where travelers found assistance to be considerate and accommodating. However, there are some notable issues. Reservations can be affected by delays, as cars may not be ready at the scheduled time. Additionally, customers faced challenges with the return process due to unclear signage regarding the East Parking Garage. It was often difficult for renters to find the correct drop-off area, leading to confusion and longer drives to return vehicles. Suggestions for better signage have been made, including clearer directions for both pick-up and drop-off. There are also specific requirements for identification, as some customers noted the need for passports in addition to driver's licenses, which can be surprising for international renters. Overall, while many customers had positive experiences with Enterprise, particularly at the Sahara location, improvements in communication and signage could enhance future rentals.

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1. Las Vegas, Nevada