About Hertz Car Rental - Harry Reid International Airport
Hertz Car Rental at Harry Reid International Airport offers a wide selection of vehicles, including luxury cars, sports cars, SUVs, EVs, vans, and trucks. Experiences with the service and vehicle conditions vary significantly among customers. Many reviewers report very pleasant experiences with good service from the staff, describing them as helpful and pleasant. The pickup and drop-off process is frequently noted as being pretty quick. Some customers received excellent service, including helpful vacation tips, discounts, upgrades, and efficient shuttle service. In one instance, a customer received superservice and a refund for a problematic rental. However, other reviews highlight inconsistent service and vehicle issues. Problems include canceled reservations upon arrival, a lack of vehicle selection in the lot with no SUVs or Teslas available, and receiving older cars in poor condition. Specific complaints mention very old vehicles with maintenance issues like tire pressure loss, warning lights, low windshield soap, and exterior damages. The rental area is also described as a dark place, making it hard to see the controls inside the cars.
Rented a Subaru for the first time, and it was such a smooth ride! The legendary compact body may be small, but the overall performance is seriously impressive!
September 2024
Nice in and out if you have certain membership level. They have good cars.
September 2024
Fast, friendly staff. Thank you Mia, Lulu, Antwone, Hope. Top notch service.
