Mattress Firm Crossroads Towne Center is committed to helping customers find the best sleep solutions. The store’s team of Sleep Experts® undergoes over 200 hours of training to provide personalized assistance with mattresses, bedding, and all essentials. They offer a wide selection of top brands, including Sealy, Tempur-Pedic, Serta, and Sleepys, ensuring customers receive great value and quality products. Customers consistently praise the knowledgeable and friendly staff, especially highlighting Greg, who is described as attentive, patient, and full of product knowledge. Many reviews mention Greg’s willingness to listen, answer questions, and explain product features clearly, making the shopping experience seamless and comfortable. Customers appreciate that staff never rush them and take the time to ensure they feel confident in their purchase decisions. Greg’s exceptional service is a major reason why customers leave satisfied and confident in their choices. Other staff members, like Sim and Joshua, also receive positive mentions for their professionalism and helpfulness. Overall, Mattress Firm Crossroads Towne Center is known for its excellent customer service, knowledgeable staff, and a wide range of quality mattresses at great prices. The store aims to make every customer’s experience positive, ensuring they get the best sleep possible.
Gregory was absolutely amazing ?, no high pressure sales tactics.
October 2024
We had an Expert named Sim that showed us all the features of our New Purple Mattress at the State Fair of Texas. Sim was very knowledgeable and Perfessional. Thank you Sim for.a Excellent shopping experience?
October 2024
Amazing service and very kind shoutout to Greg he's the best out !!!!!!!
