Metro by T-Mobile is a store with a friendly and helpful staff and a great atmosphere. Customers note that the employees go way out of the way to help in any way they can. The staff is described as awesome, knowledgeable, and sweet, with a strong work ethic. They walk customers through plans and are quick with the activation process, double-checking details to ensure everything is correct. Reviewers mention feeling treated very well and that the service is exceptional, with some employees highlighted as outstanding. The store offers prepaid plans and phones from brands like Samsung. While most feedback is highly positive, one reviewer noted an instance where the staff insisted on selling a new SIM card instead of trying to use an old one. Overall, the experience leads customers to feel their purchases are worth every penny.
Daphne was so helpful . She took her time to explain everything . I recently cracked my phone & needed a replacement immediately . She got me the best deal , on a new plan , & I walked out happy ! I even received a free phone case .
May 2025
I love this store , i Absolutely love its staff , i love the atmosphere. Ive enjoyed metro pcs for the last 7 years . And thank you oswald i know im not spelling it right. He has always been a awesome helpful knowledgeable team member .
December 2024
Love this store, the employee was very helpful,I recommend them very highly
