Metro by T-Mobile offers prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. Multiple reviews highlight the best and amazing customer service at this location. Staff members are described as friendly, patient, and going above and beyond to help. They walk customers through plans and help with phone upgrades, transfers, and resolving issues without hassle. The service is noted for being quick and with no problem. Some customers mention receiving items like a phone case on the house. Reviewers state they will definitely be coming back and bringing family, recommending this store for its great and helpful service.