Cricket Wireless Authorized Retailer offers a mix of outstanding customer service and helpful staff at its Charleston and Rainbow location. Many customers have praised employees like Richie, Manny Garcia, Noniboi, Danny, and Paul for their friendly and patient assistance. They quickly help clients with their needs, whether it’s switching carriers or finding the best deals. While some customers noted a lack of care for issues that don't benefit the store, the overall experience seems positive, with staff going above and beyond to create a welcoming environment. One customer even expressed gratitude for the compassionate support received during a difficult time, highlighting the caring nature of the team. Overall, this retailer is known for its helpful service and friendly atmosphere.
Madison was well informed on the sales and deals going on in the store and was a great help. THANK YOU MADISON.
September 2026
Madison was a great help. We'll informed. Great deals!
July 2026
I like this Cricket location, Jesus store manager and sales rep (both same name haha) explained all my options in detail to me, offered store deals to me, and overall gave me great customer service 💯 👍
