Neiman Marcus offers collections of clothing, shoes, handbags, and cosmetics from world-renowned designers. The stores are described as tranquil. Many reviewers highlight really nice and amazing experiences with the salespeople in the Fragrance department, noting the staff is exceptional, helpful, welcoming, patient, and gracious. They are not snobby or pushy. The sales associates are knowledgeable and know exactly what to recommend based on a customer's tastes, guiding them through a wide variety of perfumes and niche fragrances. This service created an amazing shopping experience and was a highlight of a trip for some. However, one reviewer mentioned that workers were following them everywhere and getting in their face even after they said they were good, which was bothersome. Customers have walked away with purchases and samples, with some noting they would have bought more if not for travel restrictions.
Laura was exceptionally bright and kind when selling her fragrances. I loved her knowledge and she was so patient and took me through all the scents in a way I appreciated. Would strongly recommend you ask for her if you're looking to shop around find your signature fragrance.
June 2026
Jodi was incredibly helpful… if you ever need beauty advice from Chanel at Neiman Marcus, Jodi is your gal!
May 2026
Very nice staff and of course they have great products.
